AddressComplete one of growing portfolio of digital initiatives designed to
enhance the customer experience
OTTAWA, March 7, 2013 /CNW/ - Canada Post launched AddressComplete today, a web service that allows for cost-effective and efficient
address data capture and validation using Canada's most current and
accurate address database. The new product was developed through a
strategic relationship with the leading provider of address validation
web services, Postcode Anywhere (PCA), and helps reduce costs related
to incorrect addresses and improves the end-user address capture
experience.
"Delays in payment receipt, parcel delivery failures and poor customer
experiences can often be the result of inaccurate address data," says
Kerry Munro, President of the Digital Delivery Network at Canada Post.
"The highly intuitive user interface of AddressComplete enables businesses to close those gaps and enhance their customer
experience and reduce costs in their web and customer contact
environments."
"We believe that there is a significant requirement for a service like
Address Complete in the Canadian market," says Guy Mucklow, CEO
Postcode Anywhere. We are delighted to be working with Canada Post who
has had exceptional vision and determination to make this happen."
AddressComplete is built on a pay-per-use subscription model making it affordable to
businesses of all sizes and it can be added to a business' website in
minutes. It offers an intuitive address validation and completion
experience, benefiting from the most accurate source of address data in
the country. The services will be of particular interest to major
mailers, retailers and e-retailers as well as government organizations
and can be integrated into any application with a network connection
including: point of sale systems, call centre programs, and proprietary
systems.
Further details of the service including a trial can be found at: www.canadapost.ca/addresscomplete.
About Canada Post
Canada Post is the country's leading provider of business-to-consumer
delivery. By reaching more than 15.1 million addresses, and operating
the country's largest retail network of nearly 6,500 post offices,
Canada Post is ideally positioned to offer affordable and reliable
service, with convenient pickup and return options. Together, Canada
Post, Purolator Inc. (Canada's largest logistics company) and SCI
Logistics offer market-leading end-to-end solutions for e-commerce
shippers by leveraging the assets and expertise of the Canada Post
Group of Companies.
About Postcode Anywhere
Postcode Anywhere dominate the web based delivery of address validation
services processing over four million transactions daily for some of
the largest organizations around the world.
SOURCE: Canada Post
