Tarrytown, N.Y.--Carrier Logistics Inc. has introduced , a new tool to help trucking companies stimulate sales.
FACTS SalesDetails is a business intelligence enhancement to CLI’s FACTS total freight management system enabling trucking companies to analyze all their sales data to determine business opportunities and customer needs often overlooked in the crush of daily activities, said Ken Weinberg, CLI vice president. The idea is to find all of the opportunities for new business, especially those with current customers.
“For example, a trucking company may find that it is handling a customer’s shipments to Chicago and Detroit but not Pittsburgh,” said Weinberg. “Or, they may discover all the shipments from a particular customer are very small ones.”
Executives of a transportation company can use the new knowledge from SalesDetails to solicit the categories of business they are not currently handling or handling only in minimal amounts, Weinberg said.
Using web-based FACTS SalesDetails, trucking companies can now compile usable information on customers, sales territories, shipping lanes, pickup and delivery and line haul.
“With the ability to see the big picture and call up the tiniest details at the same time, company and sales managers can quickly achieve improved results when they put SalesDetails to daily use,” he said.
FACTS SalesDetails provides additional capabilities such as shipment visibility from origin to destination. Salespeople can also create a quote, schedule a pick-up or check on shipment location in one easy click, allowing the staff to provide superior customer service to their clients.